new clients

GET STARTED

Joining Houston Pet People is as easy as 1, 2, 3!

Ready for your pet to have a best friend in us? All you gotta do is follow the quick and easy steps below and next thing you know, we’ll be caring for your pets while you’re away!

01

CREATE AN ACCOUNT

By clicking the button below, you’ll be able to create your own client portal in our Time To Pet system. Once your account has been approved, please be sure to complete all required profile information. We need to know all the things about your pet family to keep them safe and well cared for!

02

SCHEDULE YOUR MEET + GREET

Yay! Thanks for completing your client portal profile. We’ll contact you within 24 hours to schedule your complimentary meet and greet. Meet and greets are great opportunities to meet you and your pets and go over your pet care instructions, paperwork, and address any and all questions you may have.

03

SET UP VISITS + ENJOY!

If you feel good at the end of our meet and greet, we’ll confirm your first visit(s) and make sure you’re ready to go. Get excited— a wonderful new friendship for your pet is about to form!

It’s really as easy as that. Have questions before getting started? No problem! Head on over to our FAQ page for more info.

And, hey, no matter which service you choose, we want you to know that Houston Pet People is here to make sure your pets truly have a best friend in us! Rain or shine, we’ve got you and your family covered.